0% Success Rate0 Clients Served0 CountriesUAE Partnerships7 Emirates: Abu Dhabi • Dubai • Sharjah • Ajman • Umm Al Quwain • Ras Al Khaimah • Fujairah0% Success Rate0 Clients Served0 CountriesUAE Partnerships7 Emirates: Abu Dhabi • Dubai • Sharjah • Ajman • Umm Al Quwain • Ras Al Khaimah • Fujairah

Terms of Service

Our terms and conditions outline the rules and guidelines for using VANHSYA immigration services.

Last updated: January 1, 2025

Acceptance of Terms

Welcome to VANHSYA Global Migration. These Terms of Service ("Terms") govern your use of our website, services, and client portal. By accessing or using our services, you agree to be bound by these Terms.

Agreement

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Updates

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting.

Our Services

VANHSYA provides professional immigration consulting services, including but not limited to:

Visa application assistance
Immigration consultation
Document preparation
Application tracking
Legal guidance
Settlement support
Educational resources
Ongoing support

Professional Standards

All services are provided by licensed immigration consultants in accordance with applicable laws and professional standards.

Client Responsibilities

As our client, you agree to:

Accurate Information

Provide complete, accurate, and truthful information at all times.

Timely Response

Respond promptly to requests for information or documentation.

Document Authenticity

Ensure all submitted documents are genuine and legally obtained.

Legal Compliance

Comply with all applicable immigration laws and regulations.

Payment Terms

Fees and Charges

  • • Service fees are clearly stated before engagement
  • • Government fees are separate and non-refundable
  • • Additional charges may apply for expedited services
  • • All prices are subject to applicable taxes

Payment Methods

  • • Secure online payments via credit/debit card
  • • Bank transfers and wire payments
  • • Installment plans available for certain services
  • • Multi-currency support

Payment Schedule

Initial consultation fees are due upon booking. Service fees are typically required before beginning substantive work on your file. Payment schedules will be clearly outlined in your service agreement.

Refund Policy

Eligible for Refund

Services not yet commenced within 48 hours of payment

Partial Refund

Services partially completed based on work done

Non-Refundable

Government fees, third-party costs, completed consultations

Refund Process

Refund requests must be submitted in writing within the applicable timeframe. Approved refunds will be processed within 5-10 business days to the original payment method.

Note: Application outcomes are not guaranteed, and visa refusals by government authorities do not automatically entitle clients to refunds of professional service fees.

Limitations and Disclaimers

No Guarantee of Outcome

While we provide professional services to the best of our ability, we cannot guarantee the approval of any visa or immigration application. Final decisions rest with government authorities.

Limitation of Liability

Our liability is limited to the amount of fees paid for our services. We are not liable for indirect, consequential, or punitive damages arising from our services.

Information Accuracy

While we strive to provide accurate information, immigration laws and policies change frequently. Always verify current requirements with official government sources.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Email

support@vanhsya.com

Phone

+971 52 233 8785

Governing Law: These Terms are governed by the laws of Canada. Any disputes will be resolved in the courts of Toronto, Ontario. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.